FAQs

Energy Efficient Homes Package

What is the FREE insulation program?

An objective of the Australian Government's Energy Efficient Homes Package is to insulate 2.7 Million homes with ceiling insulation by the year 2012.  To encourage home owners a package offering FREE insulation.  As of November 2nd 2009, the value of the rebate is $1,200 to homeowners.  Click here to download the Energy Efficient Homes Package - Program Guidelines.

Who is eligible?

The criteria for free insulation for ceilings are defined as follows;

• You are a home owner-occupier - that is, you live in your own home
• You don't already have ceiling insulation
• You are installing insulation in an existing home on or after 3 February 2009 (excludes new homes or extensions to existing homes)
• Your home was built prior to 2003
• You are an Australian citizen or permanent resident aged 18 years or over.

How do I have my ceiling insulated?

Simply call Australian Insulations on 13 0005 0005.  We have a comprehensive network of qualified installers across Australia.

Please note that the rebate is not available to homeowners who want to install the insulation themselves so you will need a licensed insulation professional.

Can I choose my insulation type?

As a consumer you are able to specify your insulation.  Australian Insulations installation team has over 30 years experience and provide professional advice to our customers to ensure you make the best decision for your specific circumstances.

What is an R-Value?

To compare the insulating ability of the various products available look at their R-value, which measures resistance to heat flow. The higher the R-value the higher the level of insulation.

Australian Insulations uses a range of products that have various R values depending on your preference, but in order to gain the best possible performance in your ceiling it is recommended that you install R3.5 products or higher. Our highest performing range is R6.0 and is the highest available R-rated product in Australia.

Product Safety

Will I get itchy installing glasswool

Creating insulation out of glass fibres has the benefit of being inert and strong so it will provide you lifetime performance.  However some sharper edges and a loose dust is generated when the fibres are cut to shape in the factory, and this may cause minor irritation during installation.  This is not a chemical irritation - its mechanical and can be relieved quickly by washing with soap and water.

After installation there is no risk of irritation if left undisturbed. In general roof spaces and building sites are dusty environments and Australian Insulations recommends protective equipment be worn when working with any material in these spaces.

Is fibreglass the next asbestos?

A Fibreglass (or glasswool as it is now called) insulation has been in use around the world since the mid -1930's. Glasswool insulation has been comprehensively researched over more than 30 years and the World Health Organisation has concluded that glasswool does not pose any serious health hazard.

Has fibreglass insulation been banned in the USA?

There is no truth to this rumour which has been around for nearly 20 years.

Product Quality

Is Insulation from Australian Insulations GUARANTEED?

Australian Insulations use Insulation products which can guarantee all of the following...

• A thermal resistance (or R-Value) for the glass wool insulation which will be maintained for the lifetime of the home.
• Insulation which will not rot, mould or otherwise deteriorate.
• The best possible fire rating under Australian Standard 1530.3 for our glass wool
• A zero rating on each of the four tests for early fire hazard properties.
• A commitment to building in quality with the backing of Australia's largest building material companies.
• Sixty years of experience manufacturing insulation products for Australians.

Your investment in insulation is an important one. It will pay you to seek a written guarantee on each of the above from any insulation supplier.

See our Guarantee Now!